- Returns and Refunds:
a. Change of Mind: Due to the nature of our products, we do not accept returns or offer refunds for change of mind. We encourage customers to carefully consider their purchase before making a final decision.
b. Faulty Products: We understand that sometimes products may arrive in a faulty condition. In such cases, we offer returns and refunds. If you believe you have received a faulty product, please contact us within 3 days of receiving your order.
c. Eligibility: To be eligible for a refund or replacement, the product must be unused and in its original packaging. We reserve the right to inspect the returned product to verify its condition.
d. Return Process: If you have a faulty product, please contact our customer support team within the specified time frame. They will guide you through the return process, which may include providing photographs or additional information about the issue.
e. Refund or Replacement: Once we have received and inspected the faulty product, we will determine whether a refund or replacement is appropriate. The decision will be based on the specific circumstances and the availability of a replacement product. We aim to process refunds or replacements as quickly as possible.
f. Shipping Costs: The customer is responsible for covering the shipping costs for returning the product, unless the product is confirmed to be faulty. In case of a faulty product, we will provide instructions on how to return the item at our expense.
g. Non-transferable: Refunds and replacements are non-transferable and are applicable only to the original purchaser of the product.
- Scope of Policy:
a. Applicable Products: This return policy applies to products sold exclusively by Park on King Travel Shop. It does not extend to any parking services provided by us. Separate policies govern our parking services, and customers should refer to the appropriate terms and conditions related to those services.
b. Policy Updates: We reserve the right to modify or update this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying customers through other communication channels.
Please note that this return policy provides information that it is applicable only to products sold by Park on King Travel Shop and not to parking services.
