Loyalty Program

Our loyalty rewards program is based on a point system. You can earn points by booking with us and reviewing us online and interacting with us on social media. Once you have accrued a certain number of points you can redeem your loyalty points for services from us.

You can check your points balance by logging into “My Account / My Booking”, located at the top-right of each page. If you haven’t logged in before, simply use your email address and your last booking reference (instead of a password) OR alternatively click “Forgotten Password” to be provided with a login.

Every customer will be automatically part of our loyalty rewards program.  We hope you will find our loyalty rewards program rewarding and continue to use our airport parking services.

Want to see how many loyalty rewards points you can earn? Head to your account now and find out how.

Some of the many ways you can earn Park on King loyalty reward points:

EARN POINTS

REWARDS WITH EVERY BOOKING

 Earn 2,000 points when you make your 1st online booking with us ¹

 Earn 1,000 points when you make your 2nd online booking with us ¹

 Earn 400 points when you make each subsequent online booking with us ¹

 Earn 10 points for every day you park with us ¹

 Earn 200 points with every car wash with your booking

 Earn 100 points each time you make a booking with us via our agents

SOCIAL BONUS POINTS

 Earn 500 points when you connect your Park on King account with Facebook (once-off) – Connect Now!

 Earn 1,000 points when you like our Facebook Page (once-off) – Like Us | Verify

 Earn 500 points when you share our Facebook Page on your Facebook (once-off) – Share Now!

REVIEW US

Please ensure your reviews meet the minimum requirements to be awarded loyalty points noted in the terms below.  In short, a real and authentic review not less than 150 characters in length.

 Earn 2,000 points when you review us on our Facebook Page using the “Reviews” section (once-off) ²

 Earn 3,000 points when you review us on Google Places  (once-off) ²

 Earn 2,000 points when you review us on Yelp (once-off) ²

 Earn 1,500 points when you review us on Yellow Pages (once-off) ²

 Earn 2,500 points when you review us on True Local (once-off) ²

 Earn 1,000 points when you review us on WOMO (once-off) ²

BONUS POINTS

 Earn 300 points when you parked at least once with Undercover VIP (once-off)

 Earn 2,000 points when you park with us on 3 occasions in 30 days ⁴

 Earn 20,000 points when you park with us for a total of 50 days in a year ⁴

 Earn 30,000 points when you park with us for a total of 120 days in a year ⁴

REFERRAL PROGRAM – BONUS FREE PARKING DAYS

 Earn 1 Days Free Parking when you refer a friend (unlimited) ⁵
Using your unique referral link available from https://booking.parkonking.com.au/user/referrals 

REDEEM YOUR POINTS

To redeem your Loyalty Points, simply log in to your account and check your current point status. You can do this at “My Account / My Booking“ located at the top-right of each page. If you haven’t logged in before, you can use your last booking reference instead of a password.  Upon redemption, you will be provided with an e-Voucher and will then need to be claimed during an online booking by placing the e-Voucher code into the e-Voucher code section, prior to making payment (if any is required). Further instructions are available here.

FREE PARKING

 10,000 points are equal to one day’s parking ⁶

FREE CAR WASH

 18,200 points are equal to one free “Outside Wash – Sedan/Hatch” and 22,750 points are equal to one free “Outside Wash – SUV/4WD/ Ute / Wagon”

 29,250 points are equal to one free “Delux Wash – Sedan/Hatch” and 35,750 points are equal to one free “Delux Wash – SUV/4WD/ Ute / Wagon”

Please refer to below terms and conditions which note among other items that there is a large vehicle surcharge payable upon arrival.⁷

PARK ON KING LOYALTY REWARDS TERMS AND CONDITIONS

1. Loyalty points are not accumulated with our rooftop parking type or with coupon codes. Loyalty points are only issued with our Undercover parking and VIP Parking Option

2. Bookings before 16th April 2018 did not collect points due to the system not being set up

3. Reward points are only provided on a fair go basis, to bookings made directly through us. Reward points are not earned on bookings made with or using a voucher, code, coupon, reference, special offer, discount or other such.

4. You must have parked with us and can only review once per booking and one per nominated site, i.e. 3 bookings, only 3 reviews, on 3 different nominated review sites. Reviews must be a minimum of 150 characters, genuine and unique for each review, made by a real person and not be made by an ‘Anonymous’ user.

5. Yelp Reviews must be ‘Recommended’ by Yelp, which is an automated process of Yelp’s.  It ‘recommends’ reviews by active members/reviewers.

6. Bonus Reward points are awarded a maximum of once per year and are only provided on a fair go basis, to bookings made directly through us. Reward points are not earned on bookings made with or using a voucher, code, coupon, reference, special offer, discount or other such.

7. You can only refer friends that are not already customers or who have not been already referred, using your unique referral link. The equivalent of one day’s free parking points are awarded after the friends first completed stay.

8. You can redeem as little as one day and there is no maximum number of days you can redeem for one booking. Redemption of points must be done so via the ‘My Rewards’ tab in the customer accounts. An e-Voucher will be issued and will then need to be claimed during an online booking by placing the e-Voucher code into the e-Voucher code section.

9. Provided is an “Delux Sedan/Hatch/Wagon Wash” valued at $45.00.  Additional charges apply for the “SUV/4WD/7 Seats Wash” Park on King reserves the right to charge extra for excess mud/dirt or removal of dog hair, sand, grass, and bugs etc. Redemption of points must be done so via the ‘My Rewards’ tab in the customer accounts. A voucher will be issued and will then need to be claimed during an online booking by placing the voucher code into the coupon code section.

10. The Loyalty scheme, Reward points, Loyalty points, Bonus Points and redeem values are subject to change without notice.

11. Points have no monetary value and cannot be redeemed for cash.